1. Click 'Search' and describe your issue.
2. Click 'Submit a request' and open your own support ticket. We will reply within 24 business hours.
3. Feel free to give us a call within our hours of operation at (800) 850-LOCK(5625).
Our hours of operation are:
Saturday 9AM-1PM. All times are Pacific.
Find where to purchase and update your Array Smart Lock here!
The Array Smart Lock installation is simple! Here, we provide installation videos, downloadable PDF and step-by-step ...
We understand how important your Array Smart lock is! Here you will find the answers to your general questions.
Array Care is here to help you with all troubleshooting needs. Please refer to this section to resolve any problems.
Array by Hampton APP
The Array by Hampton apps were created for iOS and Android devices. This is your go-to for any questions!
Array Smart Lock is among the first digital door locks to use built-in Wi-Fi. Information provided in this section.
Check here for information on the Array and Alexa relationship.
Array Smart Lock features a proprietary power system. Here is where you will find answers for all your battery needs....
Privacy and Legality
Check here for any privacy and legal concerns.
Hampton Products International is a leading innovator of security hardware and accessory products.